Skip to content
Cooling, heating and maintenance in one call 24/7 Emergency Line (770) 562-7672
HVAC Alpharetta logo

Contact

Contact HVAC Alpharetta

The quickest way to get help is a phone call. Here is what to have ready and what happens after you dial.

Suburban house with lit windows at twilight

Getting Hold of Us

Main line
(770) 562-7672On a mobile, tap it and it dials straight through.
Coverage
Alpharetta and nearby North Fulton towns
Missed calls
If we miss your call, we return it as soon as we are off the line.

Office calendar

MondayOpens 7 AM, closes 7 PM
TuesdayOpens 7 AM, closes 7 PM
WednesdayOpens 7 AM, closes 7 PM
ThursdayOpens 7 AM, closes 7 PM
FridayOpens 7 AM, closes 7 PM
SaturdayOpens 7 AM, closes 7 PM
SundayOpens 7 AM, closes 7 PM

After closing, urgent calls still reach a person, 24 hours, every single day.

Details That Speed Things Up

A few details let us dispatch a technician carrying the parts your job is likely to need. Share what type of equipment you have if you know, its approximate age and what it is doing: lukewarm air, no ignition, a drip, a rattle, a tripped breaker. Mention the checks you already tried, like the thermostat, panel or filter. Businesses, please note how many units are on site and the best windows for a visit.

What Happens After You Call

  1. We set a time

    We pick a daytime visit that fits your week, or send help through the emergency line.

  2. We find the cause

    The technician takes readings and explains the fix and its price before starting.

  3. You get the paperwork

    A written summary of the findings and work stays with you after the visit.

Questions About Calling Us

Do you come out on weekends?

Yes. Our calendar covers all seven days, and urgent breakdowns can go to the after-hours line whenever they happen.

Will I know the price before work starts?

Yes. The technician explains the problem, the fix and the cost, and nothing is done until you agree.

Do you work on commercial buildings?

Yes. Package units on the roof, larger splits and zoned systems in offices, shops, kitchens and churches are all part of our week.

What if I smell gas?

Get everyone outdoors first and phone the gas utility or 911 from the yard. When the area is cleared, we can look at the furnace.

Can you tell me over the phone what is wrong?

We can walk you through quick checks, but an accurate diagnosis takes readings at the equipment.

Ready When You Are

Whether it is a quick repair, a tune-up or a replacement question, a short call gets things moving. We will set the visit and explain each step.