Heating and cooling in one system
Heat Pump Services in Alpharetta, GA
Repair, replacement and new installation for heat pumps carrying both the summer cooling load and the winter heating load, including backup heat and dual-fuel systems.
One Unit, Two Jobs, All Year
A heat pump is basically a cooling system with a reverse gear. All summer it hauls warmth from indoors and dumps it outside. When autumn turns chilly, a reversing valve shifts the flow, and that very condenser begins scavenging warmth from outside air to send indoors. Long cooling seasons plus gentle winters suit that design well, which also means the machine gets very little time off. Certain quirks worry people needlessly. During a chilly, wet dawn the outside unit can pause, let out a hiss and release a steamy plume that is nothing but melting frost. That is a defrost cycle melting frost from the coil, and it should wrap up in minutes. In a deep cold snap, auxiliary heat strips may kick in to help, also by design. Real warning signs look different: frost that keeps thickening, emergency heat lit up nonstop, a system that only does one of its two jobs, or supply air that never warms. Those tend to lead back to a reversing valve, defrost board or sensor, refrigerant charge or restricted airflow. Some houses run dual fuel, with a gas furnace backing up the heat pump, and that handoff temperature needs careful setting to earn its keep.
Heat Pump Work We Handle
Repairs, replacements and installations for single-stage, two-stage and dual-fuel systems.
Defrost problems
Coils that stay iced, defrost boards and sensors that fail. We test the defrost cycle and repair what is stuck.
Reversing valves
A heat pump stuck in one mode often has a valve or solenoid issue. We diagnose and repair or replace it.
Backup heat
Auxiliary heat strips that never turn off, or never turn on, tested along with their controls and sequencers.
Dual-fuel controls
Heat pump and gas furnace combinations programmed so each one takes over at a reasonable outdoor reading.
Refrigerant issues
Low charge from a leak hurts heating and cooling alike. We find the leak and explain the repair options.
Outdoor fan and compressor
Hard starts, noisy fans and tripped breakers traced to the motor, capacitor or compressor.
Replacement
Worn-out heat pumps changed out for new units sized to your square footage and paired with the right air handler.
New installation
Switching from a straight air conditioner to a heat pump, or adding dual fuel, planned and installed.
How a Heat Pump Visit Works
Test both modes
We switch the unit between heating and cooling, confirm the reversing valve shifts, watch a defrost cycle when the weather allows and log refrigerant, electrical and airflow readings. Auxiliary heat is tested on its own so you know exactly what each stage is doing.
Explain what is normal
Some heat pump habits are just how the equipment works. We separate those from real faults, then explain the repair, or the repair and the replacement, with prices before anything is done.
Repair and verify
Once repaired, we cycle it through cooling and heating once more so you can watch it change over cleanly. Then you get a dated summary of the findings, parts and readings.
Why Heat Pump Households Stick With Us
We know the quirks
Defrost steam and backup heat are explained clearly, so you are not paying to fix normal behavior.
Dual fuel set right
Switchover settings are checked so the furnace and heat pump each run when they should.
Clear choices
Repair and replacement are both priced and explained when an older unit is on its last legs.
- Heating and cooling tested
- Defrost cycle checked
- Backup heat verified
- Options priced upfront
Steam, Ice or Cold Air From Your Heat Pump?
Tell us what you are noticing: frost that will not clear, vapor clouds, chilly supply air, or a system stuck in one mode. We will separate normal behavior from real faults and repair the faults.